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qumumirgylzep

Privacy Policy

Last Updated: March 15, 2025

Information We Collect

At qumumirgylzep, we collect information to provide better financial education services and business model insights to our Australian clients. We gather this information through various channels and interactions.

Personal Information

  • Name, email address, and phone number when you contact us
  • Business information including company size and industry focus
  • Learning preferences and educational background details
  • Communication records from our interactions
  • Financial education goals and business objectives

Technical Information

  • IP address and browser type for security purposes
  • Website usage patterns and page interactions
  • Device information and operating system details
  • Cookies and similar tracking technologies data

How We Use Your Information

Your information helps us deliver personalised financial education experiences and maintain our commitment to excellence in business model training.

  • Providing customised learning program recommendations
  • Communicating about course updates and new offerings
  • Improving our educational content and delivery methods
  • Ensuring website security and preventing fraud
  • Conducting research to enhance our services
  • Meeting legal obligations under Australian privacy laws

We never sell your personal information to third parties or use it for purposes beyond educational services.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared. Any sharing occurs only under specific circumstances and with appropriate safeguards.

Service Providers

We work with trusted partners who assist in delivering our educational services. These include email service providers, learning management systems, and payment processors. All partners sign comprehensive data protection agreements.

Legal Requirements

We may disclose information when required by Australian law, court orders, or to protect our rights and the safety of our community. This includes cooperation with law enforcement when legally obligated.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You would be notified of any such change in ownership or control.

Your Privacy Rights

Under Australian Privacy Principles and GDPR (where applicable), you have comprehensive rights regarding your personal information.

Access Rights

Request a copy of all personal information we hold about you, including how it's being used and with whom it's shared.

Correction Rights

Update or correct any inaccurate or incomplete information we have on file about you or your business.

Deletion Rights

Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

Portability Rights

Receive your data in a structured format that allows you to transfer it to another service provider if desired.

To exercise these rights, contact our privacy officer using the details provided below. We respond to all requests within 30 days and may require identity verification for security purposes.

Data Security and Protection

We implement robust security measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for staff access
  • Secure data centres with physical access controls
  • Regular backup procedures and disaster recovery plans

Administrative Controls

  • Staff training on privacy and security protocols
  • Access controls limiting data access to authorised personnel
  • Regular review and updating of security policies
  • Incident response procedures for potential breaches

While we implement strong security measures, no system is completely secure. We encourage you to protect your own information by using strong passwords and keeping your login details confidential.

Data Retention

We retain your information only as long as necessary to provide services and meet legal obligations.

Retention Periods

  • Active student records: Duration of enrollment plus 7 years
  • Marketing communications: Until you unsubscribe or 5 years
  • Website analytics data: 26 months from collection
  • Financial transaction records: 7 years as required by law
  • Customer service interactions: 3 years for quality purposes

After retention periods expire, we securely delete or anonymise information. Some information may be retained longer if required by Australian business or tax laws.

International Data Transfers

As an Australian-based company, we primarily process data within Australia. However, some of our service providers may process information internationally.

When international transfers occur, we ensure adequate protection through:

  • Standard contractual clauses approved by privacy regulators
  • Adequacy decisions recognising equivalent protection levels
  • Certification schemes ensuring compliance with privacy standards
  • Regular monitoring of international processing arrangements

We maintain records of all international transfers and can provide details upon request.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our content.

Types of Cookies We Use

  • Essential cookies required for website functionality
  • Performance cookies to analyse website usage patterns
  • Functional cookies to remember your preferences
  • Marketing cookies for relevant content delivery

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality and your user experience.

Children's Privacy

Our services target adult professionals and business owners. We do not knowingly collect information from individuals under 18 years of age without parental consent.

If we become aware that we have collected information from a child under 18 without proper consent, we will take immediate steps to delete such information from our systems.

Parents or guardians who believe their child has provided information to us should contact our privacy officer immediately.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify active users via email about material changes
  • Post prominent notices on our website
  • Provide transition periods for policy changes requiring consent

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with privacy-related matters, please contact us:

qumumirgylzep Privacy Officer
57 Murray St, Perth WA 6000, Australia
Phone: +61883593399
Email: support@qumumirgylzep.com

We aim to respond to all privacy inquiries within 5 business days. For urgent privacy concerns, please call our office directly during business hours (9 AM - 5 PM AWST, Monday through Friday).

If you're not satisfied with our response to your privacy concerns, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local data protection authority.